Your Login ID and PW for HelpDesk exist on the network and are the same you use to login to your computer (not your full email address).

Your HelpDesk account will be locked after 4 attempts to login with incorrect credentials.

If your account is locked, you MUST email helpdesk@uchicagocharter.org to both report the computing problem you want to report and to have your HelpDesk account reactivated.

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If checked, an authentication token will be stored in a cookie in your browser for the next two weeks, preventing the need to re-enter your login credentials when your session expires. Logging out will clear the authentication cookie.

Do not check this option if you are using a public computer.
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